ISO 11064-1-2000 PDF

Full title and description

ISO 11064-1:2000 — Ergonomic design of control centres — Part 1: Principles for the design of control centres. This part of ISO 11064 establishes ergonomic principles, high‑level requirements and recommendations to guide the design, expansion, refurbishment and technology upgrades of control centres (primarily non‑mobile control rooms). It frames a human‑centred, iterative design process intended to improve operator performance, safety and overall system reliability.

Abstract

Part 1 of ISO 11064 defines the fundamental ergonomic principles and process for designing control centres. It covers conceptual requirements for human–system integration, task and situational analysis, allocation of function between humans and automation, multidisciplinary design teams, iterative design and evaluation, and operational feedback. The document is intended as the top‑level guidance within the ISO 11064 series and applies across process industry, transport, logistics and emergency/dispatch control environments.

General information

• Status: Published; international standard confirmed and maintained.
• Publication date: 2000-12 (December 2000).
• Publisher: International Organization for Standardization (ISO).
• ICS / categories: 13.180 (Ergonomics); commonly referenced with 25.040.40 (Industrial process measurement and control).
• Edition / version: Edition 1 (2000).
• Number of pages: 30 (approx.).

Scope

This part of ISO 11064 specifies requirements and establishes general ergonomic principles for the design of new control centres and for expansion, refurbishment or technology upgrades of existing control centres. It addresses control centres used in process plants, transport and logistics systems, people‑flow control and similar central supervisory environments. While primarily written for fixed (non‑mobile) control rooms, many principles are applicable to mobile control centres (for example on ships or aircraft).

Key topics and requirements

• Human‑centred systems approach: consider operators, equipment (hardware and software), environment and management as an integrated system.
• Principles for integrating ergonomics into engineering and project management (early and continuous ergonomic input).
• Phased design process and lifecycle: clarification of requirements, analysis, conceptual design, detailed design and operational feedback/validation.
• Task, situational and functional analysis to define roles, modes of operation (normal, startup, emergency, maintenance) and staffing.
• Allocation of functions between human operators and automation; definition of functional and performance specifications.
• Requirements for multidisciplinary design teams, stakeholder participation and competency of members (including ergonomic expertise).
• Iterative evaluation and validation methods, including user testing, simulation and operational feedback.
• High‑level guidance on layout, information presentation, alarms and operator support strategies (detailed technical requirements are covered in subsequent parts of ISO 11064).
• Recommendations for documentation, change control and training to support safe operation and transitions.

Typical use and users

ISO 11064-1 is used by control‑room project teams, ergonomists, human factors professionals, control room designers and architects, process and control engineers, system integrators, safety managers, facility owners and regulators. It is applied during planning, design, refurbishment and operational improvement projects to reduce operator error, improve situational awareness, and optimise safety and performance.

Related standards

ISO 11064-1 is the top‑level part of the ISO 11064 series. Complementary parts include ISO 11064-2 (arrangement of control suites), ISO 11064-3 (control room layout), ISO 11064-4 (layout and dimensions of workstations), ISO 11064-5 (displays and controls) and ISO 11064-6 (environmental requirements). Related ergonomic and human‑system standards (often used alongside ISO 11064) include ISO 6385 (principles of ergonomics) and other sector‑specific guidance on alarm management and human–machine interfaces.

Keywords

control centre, control room, ergonomics, human factors, human‑centred design, workstation layout, displays and controls, alarm management, operator interface, functional allocation, ISO 11064

FAQ

Q: What is this standard?

A: ISO 11064-1:2000 is the first part of the ISO 11064 series and sets out the fundamental ergonomic principles and process for the design, upgrade and refurbishment of control centres.

Q: What does it cover?

A: It covers high‑level ergonomic requirements and recommendations: human‑centred design approach, task and functional analysis, allocation of function between human and automation, multidisciplinary design processes, iterative evaluation and operational feedback. Detailed technical specifications (e.g., dimensions, display design, environmental criteria) are addressed in other parts of the series.

Q: Who typically uses it?

A: Project managers, control‑room designers, ergonomists/human factors specialists, process engineers, system integrators, safety and operations managers, architects and regulators involved in control‑centre projects.

Q: Is it current or superseded?

A: ISO 11064-1:2000 is the original (2000) edition of Part 1. The document has been maintained as the part‑1 guidance and has been subject to periodic review; users should check national adoption and confirmation records for the latest status in their country, but the 2000 edition remains the published Part 1 reference in the ISO 11064 series.

Q: Is it part of a series?

A: Yes. ISO 11064 is a multi‑part series addressing ergonomic design of control centres. Subsequent parts provide more detailed requirements on suite arrangement, control‑room layout, workstation dimensions, displays and controls, and environmental requirements.

Q: What are the key keywords?

A: Ergonomics, control centre, control room, human factors, human‑centred design, workstation, display, control, alarm management, ISO 11064.