Moldova standards PDF

Quality management - Customer satisfaction - Guidance for business-to-consumer electronic commerce transactions. Original standard ISO 10008-2022 in PDF full version. Additional info + preview on request

Document status: Active

Quality management - Guidance for quality tools and their application. Original standard ISO 10009-2024 in PDF full version. Additional info + preview on request

Document status: Active

Quality management - Guidance to understand, evaluate and improve organizational quality culture. Original standard ISO 10010-2022 in PDF full version. Additional info + preview on request

Document status: Active

Guidelines for auditing quality systems - Part 1- Auditing. Original standard ISO 10011-1-1990 in PDF full version. Additional info + preview on request

Document status: Replaced by St ISO 19011-2002 rus

Guidelines for auditing quality systems - Part 2- Qualification criteria for quality systems auditors. Original standard ISO 10011-2-1991 (1993) in PDF full version. Additional info + preview on request

Document status: Active

Guidelines for auditing quality systems - Part 3- Management of audit programmes. Original standard ISO 10011-3-1991 (1993) in PDF full version. Additional info + preview on request

Document status: Active