ISO 12812-1-2017 PDF

Full title and description

ISO 12812-1:2017 — Core banking — Mobile financial services — Part 1: General framework. This International Standard defines the overall framework for mobile financial services (payment and banking services delivered through a mobile device), providing common definitions, describing service types and supporting technologies, and promoting an environment that facilitates reliable, sustainable mobile financial services while protecting customer interests.

Abstract

ISO 12812-1:2017 establishes a general framework for mobile financial services, covering agreed terminology for the international financial industry, opportunities and capabilities of mobile devices, the main types of mobile financial services (mobile proximate payments, mobile remote payments and mobile banking), supporting technologies, and the stakeholders in mobile payment ecosystems. The document includes informative annexes with an overview of other standardization initiatives, possible business models, and typical payment instruments.

General information

• Status: Published (confirmed as current following review in 2022)
• Publication date: Edition 1 — March 2017
• Publisher: International Organization for Standardization (ISO)
• ICS / categories: 03.060 (Financial services / banking and financial services)
• Edition / version: Edition 1 (2017-03)
• Number of pages: 33

Scope

ISO 12812-1:2017 defines the general framework for mobile financial services accessed via mobile devices. It sets out a baseline of definitions and concepts for the mobile finance domain, describes the main service categories and supporting technologies, identifies stakeholders and their roles, and aims to reduce barriers for service providers while ensuring consumer protection. The standard is intended to be complemented by other parts of the ISO 12812 series that address security, lifecycle management and specific payment use cases.

Key topics and requirements

• Common definitions and terminology for mobile financial services.
• Classification of mobile financial services: mobile proximate payments, mobile remote payments and mobile banking.
• Description of opportunities and constraints introduced by mobile devices and platforms.
• Overview of supporting technologies and technical considerations for service delivery.
• Identification of stakeholders in mobile payment ecosystems and their roles.
• Guidance to promote interoperable, sustainable and consumer-protective service environments.
• Informative annexes covering related standards, business models and payment instruments.

Typical use and users

Used by banks, payment service providers, mobile network operators, fintech vendors, solution architects, compliance and risk teams, regulators, and standards developers to align terminology, design mobile payment/banking offerings, evaluate ecosystem roles, and plan interoperability and consumer-protection measures. Also useful for consultants and implementers preparing mobile financial services projects or assessing conformance with industry practices.

Related standards

ISO 12812 is a multi-part package. Closely related documents include ISO/TS 12812-2 (security and data protection), ISO/TS 12812-3 (financial application lifecycle management), ISO/TS 12812-4 (mobile payments to persons) and ISO/TS 12812-5 (mobile payments to businesses). Other ISO and industry standards addressing payments security, cryptography, mobile device management and financial messaging may also be relevant when implementing guidance from ISO 12812-1.

Keywords

mobile financial services, mobile payments, mobile banking, proximate payments, remote payments, mobile device security, payment ecosystem, stakeholders, lifecycle management, data protection, interoperability

FAQ

Q: What is this standard?

A: ISO 12812-1:2017 is the first part of the ISO 12812 series and provides the general framework and common terminology for mobile financial services delivered via mobile devices.

Q: What does it cover?

A: It covers definitions, the types of mobile financial services (proximate and remote payments, mobile banking), supporting technologies, stakeholder roles, and informative guidance on related standards, business models and payment instruments. It does not prescribe detailed security controls (these are addressed in other parts of the series).

Q: Who typically uses it?

A: Banks, payment service providers, mobile network operators, fintech companies, regulators, standards bodies, solution architects and implementers who design, deploy or govern mobile financial services.

Q: Is it current or superseded?

A: The document was published in 2017 (Edition 1) and was reviewed and confirmed as current in 2022. It remains the active edition unless formally withdrawn or revised by ISO after a subsequent review.

Q: Is it part of a series?

A: Yes. ISO 12812-1 is part of the ISO 12812 package on mobile financial services. Other related parts (many published in 2017) address security and data protection, lifecycle management, payments-to-persons and payments-to-businesses.

Q: What are the key keywords?

A: Mobile financial services, mobile payments, mobile banking, proximate payments, remote payments, security, data protection, lifecycle management, payment ecosystem.