GOST R ISO 10002-2007

Hover to load preview image

Name in English:
GOST R ISO 10002-2007

Name in Russian:
ГОСТ Р ИСО 10002-2007

Description in English:

Organization management. Customer satisfaction. Guidelines for complaints handling in organizations

Description in Russian:
Менеджмент организации. Удовлетворенность потребителя. Руководство по управлению претензиями в организациях

Document status:

Replaced by GOST R ISO 10002-2020

Format:

Electronic (PDF)

Page count:

24

Delivery time (for English version):

1 business day

Delivery time (for Russian version):

1 business day

SKU:

GOST35071

Household and similar electrical appliances. Safety. Part 2-2. Particular requirements for vacuum cleaners and water-suction cleaning appliances

€25

Noise of machines. Sound power rating of air-conditioning and air-source heat pump equipment. Part 2. Non-ducted indoor equipment

€10

Automatic identification. Biometrics. Biometric data interchange formats. Part 5. Face image data

€10

Conformity assessment system for the use of nuclear energy. Conformity assessment in the form of mandatory certification of products. The procedure

€25

Solid tires. Terms and definitions

€10

Safety of metal-working machine tools. Electro-discharge machines

€10