O’z DSt 3220:2017 PDF

Full title and description

O’z DSt 3220:2017 — "Turizm xizmatlari. Joylashtirish vositalari. Umumiy talablar" (Tourist services — Accommodation facilities — General requirements). National state standard of the Republic of Uzbekistan that sets minimum/general requirements for accommodation establishments and the services provided in them.

Abstract

This standard (2017) defines types and classification groups of accommodation facilities (hotels and similar, specialized and individual accommodation, hostels, aparthotels, etc.), and establishes general requirements for buildings and adjacent territory, technical equipment and utilities, room stock and furnishings, sanitary and hygienic facilities, public areas and services, staff and training, safety and information support. It was intended as a national baseline for certification, inspection and operation of accommodation providers in Uzbekistan.

General information

• Status: Superseded / withdrawn — replaced by O’z DSt 3220:2023 (new version adopted in 2023 and entered into force on 11 November 2023).
• Publication date: Approved 21 September 2017 (Decision No. 05-881). Came into force for general application from 1 August 2018 (implementation and inspection timelines for some provisions varied by subsequent government acts).
• Publisher: Agency for Standardization, Metrology and Certification of the Republic of Uzbekistan (Uzstandart) — presently known as the Uzbek Agency for Technical Regulation / Uzbek Agency for Standardization, Metrology and Certification (national standards body).
• ICS / categories: 03.200.01 (Leisure and tourism in general); 03.080.30 (Services for consumers) — tourism and accommodation related classification.
• Edition / version: First edition — 2017.
• Number of pages: Approx. 30–35 pages (national standard document, estimated length).

Scope

Applies to tourism accommodation providers in the Republic of Uzbekistan and specifies general (minimal) technical, sanitary, organisational and informational requirements for premises, equipment, room furnishings, public services, personnel qualifications and safety measures. It was designed to be used by certification bodies, inspection authorities, local administrations and businesses offering short‑term accommodation.

Key topics and requirements

• Definition and classification of accommodation types (hotels, motels, hostels, aparthotels, resorts, specialized facilities).
• Requirements for building layout, room sizes and room stock composition.
• Technical equipment: utilities, hot water, ventilation, heating and electrical safety.
• Room furnishings and inventory standards (furniture, bedding, sanitary ware).
• Sanitary and hygienic requirements for guest rooms and public sanitary facilities.
• Public premises and services (reception, food & beverage, luggage handling, leisure areas).
• Staffing, personnel qualifications, training and service procedures.
• Accessibility provisions (minimum one room adapted for persons with disabilities, related signage and information requirements introduced later by law/regulation).
• Safety and security: emergency procedures, fire safety, CCTV and electronic access requirements (later amendments specified integration with national security systems).
• Information support: guest information, complaints procedures, display of key contacts and emergency numbers.

Typical use and users

Used by hotel and accommodation operators, property developers, tourism authorities, conformity assessment and certification bodies, inspectors carrying out compliance checks, architects and consultants designing or upgrading accommodation facilities, and investors planning tourism projects in Uzbekistan.

Related standards

Commonly referenced alongside national and international documents such as O’z DSt 3296:2018 (Tourism services — Hotels and similar accommodation — Classification system), later national amendment texts (2021–2022 changes), and international tourism/accommodation standards and guidance (for example ISO 22483:2020 and ISO 21401:2018) where harmonization or best-practice alignment is sought.

Keywords

tourism; accommodation; hotels; hostels; aparthotel; classification; safety; sanitation; accessibility; staff training; Uzbekistan; national standard.

FAQ

Q: What is this standard?

A: O’z DSt 3220:2017 is the Republic of Uzbekistan’s national state standard that set general requirements for accommodation facilities and the services they provide (tourist services — accommodation facilities).

Q: What does it cover?

A: It covers types and classification of accommodation, building and site requirements, room stock and furnishing, technical equipment, sanitary and public facilities, services offered, staff qualifications and training, safety and information requirements — essentially minimum operational and technical expectations for accommodation providers.

Q: Who typically uses it?

A: Hotel and accommodation operators, certification and inspection bodies, tourism regulators, designers and consultants, and investors developing accommodation projects in Uzbekistan.

Q: Is it current or superseded?

A: Superseded. The 2017 standard was replaced by a revised national standard O’z DSt 3220:2023. The 2023 version was adopted during 2023 and the new standard entered into force on 11 November 2023; after that date the 2017 edition is considered invalid for new certification and mandatory inspection purposes.

Q: Is it part of a series?

A: Yes — it sits alongside related tourism standards in the national program (for example O’z DSt 3296:2018 on hotel classification) and aligns conceptually with international standards for tourism and accommodation (ISO/TC 228 outputs such as ISO 22483 and ISO 21401). National technical committee STQ 4 (Tourism and Cultural Heritage) has been responsible for development and maintenance of these documents.

Q: What are the key keywords?

A: Tourism, accommodation, hotels, hostels, classification, safety, sanitation, accessibility, staff training, national standard, Uzbekistan.