ISO 37106-2021 PDF

Full title and description

ISO 37106:2021 — Sustainable cities and communities — Guidance on establishing smart city operating models for sustainable communities. This standard provides practical guidance and a toolkit for city leaders, public bodies and partners to design and implement an open, collaborative, citizen-centric and digitally enabled operating model that helps put a city’s vision for a sustainable future into operation.

Abstract

This document gives guidance for leaders in smart cities and communities (public, private and voluntary sectors) on developing an operating model that integrates governance, strategy, service delivery and data across the city. It focuses on enabling processes (leadership and governance, strategy management, procurement, interoperability, data and citizen-centric service management) rather than prescribing a one-size-fits-all technical solution, and is intended to support operationalization of city vision and policies, including use alongside ISO 37101.

General information

• Status: Published
• Publication date: October 2021 (Edition 2, 2021-10)
• Publisher: International Organization for Standardization (ISO)
• ICS / categories: 13.020.20 (Environmental economics; sustainability)
• Edition / version: 2nd edition (replaces ISO 37106:2018)
• Number of pages: 57

Key bibliographic facts above are taken from the ISO publication record for ISO 37106:2021.

Scope

Guidance for leaders and city decision-makers on establishing a smart city operating model that makes citizen needs and sustainability the driver of investment and service design. The scope emphasises cross-city delivery processes (vision, leadership and governance, collaborative engagement, procurement and supplier management, interoperability, common terminology and roadmapping) and is applicable to cities of different sizes and to other community scales where relevant. The standard is intended to be used alongside ISO 37101 but can be adopted independently.

Key topics and requirements

• Definition and components of a smart city operating model (people, processes, data and technology).
• Delivery principles for sustainable, inclusive and citizen-centric services.
• Cross-city delivery processes: strategy management, city vision, leadership and governance, collaborative engagement.
• Procurement and supplier management tailored for smart-city initiatives.
• Mapping interoperability needs and establishing common terminology/reference models.
• Smart city roadmapping and prioritisation of initiatives.
• Citizen-centric service management and empowering communities through city data.

Topics above reflect the document structure and recommendations (see contents and component breakdown).

Typical use and users

Primary users are city leaders and senior executives in local authorities (elected leaders, chief executives, CIOs, directors), public bodies with city-wide remit, private sector partners and suppliers, consultants and urban planners. The guidance is used to translate strategic visions (including those developed under ISO 37101) into operational delivery models, to structure procurement and governance, and to design data and interoperability approaches for city-wide services.

Related standards

ISO 37106 is part of the ISO family addressing sustainable cities and communities. Frequently referenced related standards include ISO 37101 (management system for sustainable development of communities), ISO 37100 (vocabulary and descriptive frameworks in the 37100 series), ISO 37123/37120 (city indicators and resilience indicators) and other smart-city / data interoperability standards (for example ISO/IEC and ISO standards addressing city data models and data-sharing frameworks that build on smart operating model concepts).

Keywords

smart city, operating model, governance, city vision, strategy management, procurement, interoperability, citizen-centric, city data, sustainable cities and communities, ISO 37101

FAQ

Q: What is this standard?

A: ISO 37106:2021 is guidance for establishing smart city operating models to help cities deliver sustainable, citizen-focused services and implement their strategic vision.

Q: What does it cover?

A: It covers principles, cross-city delivery processes (vision, leadership, engagement, procurement, interoperability, data use), recommended practices and tools to operationalise smart-city strategies — emphasising governance, people and processes as much as technology.

Q: Who typically uses it?

A: City leaders, senior municipal executives, public-agency decision-makers, private-sector partners, urban planners and consultants involved in designing or delivering city-wide smart initiatives.

Q: Is it current or superseded?

A: Current — ISO 37106:2021 is the 2nd edition published in 2021 and it replaces ISO 37106:2018 (1st edition).

Q: Is it part of a series?

A: Yes — it is part of the ISO work on Sustainable cities and communities (the ISO 37100 series and related publications) and is intended to be used alongside ISO 37101 (management system for sustainable development of communities) and other related city standards.

Q: What are the key keywords?

A: Smart city, operating model, governance, interoperability, city data, citizen-centric services, procurement, strategy management, sustainability.